Highlighting Medicare Rights’ National Helpline Trends

Anna SzilagyiInside Medicare Rights0 Comments

Photo: Medicare Rights Center helpline

In March, the Medicare Rights Center released its annual helpline trends report outlining ongoing challenges facing people with Medicare, heard through nearly 17,000 calls to the National Consumer Helpline. The report, Medicare Trends and Recommendations: An Analysis of 2016 Call Data from the Medicare Rights Center National Helpline, re-examines the top three recurring issues heard on the helpline in prior years. Part B enrollment confusion, Medicare Advantage plan denials, and prescription drug costs continue to pose problems for people with Medicare. Samantha Morales, associate director of client services, and Julie Carter, federal policy associate, who authored the report, illustrate these trends with client stories. The stories and data highlight how helpline counseling informs Medicare Rights’ work with partners, policymakers, and the Centers for Medicare & Medicaid Services (CMS) to address persistent issues and create change. Read More...

Medicare Rights Federal Policy Update

Deane BeebeUncategorized0 Comments

Photo: Medicare Rights Federal Policy Director Lindsey Copeland presents at the 2018 n4a Aging Policy Briefing & Capitol Hill Day in April.

The Medicare Rights federal policy team has been hard at work considering and responding to multiple U.S. Department of Health and Human Services (HHS) requests for comments on proposals regarding changes to Medicare Advantage plans and Part D as well as other regulatory and administrative issues such as Dual Eligible Special Needs Plans (D-SNPs) and Short-term, Limited Duration Insurance. Read More...

Q&A with Medicare Rights Board Member Curtis Cole, M.D.

Anna SzilagyiInside Medicare Rights0 Comments

Photo: Curtis Cole

Dr. Cole is the Chief Information Officer for Weill Cornell Medicine. He practices Internal Medicine at Weill Cornell and NYP. He is an Associate Professor of Clinical Medicine and Healthcare Policy & Research. As CIO, he is responsible for the Wood Library, core IT infrastructure, software and web development groups, the user support organization, telephony, and enterprise applications including ERP and EMR. Dr. Cole recently participated in the following Q&A with Medicare Rights:  Read More...

Medicare Rights’ Educational Programs and Partnerships

Anna SzilagyiInside Medicare Rights0 Comments

Photo: Medicare Minute presentation

The Medicare Rights Center’s education department is building a community of “Medicare smart” students. Through Medicare Interactive (MI) Pro online courses and Medicare Minute presentations, professionals and other community members can become go-to resources for people navigating Medicare. To fortify more people with Medicare knowledge, Medicare Rights partners with professional associations, unions, businesses, and other groups. From social workers to financial planners, in libraries and conference rooms, Medicare Rights’ educational programming ensures everyone who helps older adults and people with disabilities has clear, up-to-date Medicare information. Read More...