Highlighting Medicare Rights’ National Helpline Trends

Anna SzilagyiInside Medicare Rights0 Comments

Photo: Medicare Rights Center helpline

In March, the Medicare Rights Center released its annual helpline trends report outlining ongoing challenges facing people with Medicare, heard through nearly 17,000 calls to the National Consumer Helpline. The report, Medicare Trends and Recommendations: An Analysis of 2016 Call Data from the Medicare Rights Center National Helpline, re-examines the top three recurring issues heard on the helpline in prior years. Part B enrollment confusion, Medicare Advantage plan denials, and prescription drug costs continue to pose problems for people with Medicare. Samantha Morales, associate director of client services, and Julie Carter, federal policy associate, who authored the report, illustrate these trends with client stories. The stories and data highlight how helpline counseling informs Medicare Rights’ work with partners, policymakers, and the Centers for Medicare & Medicaid Services (CMS) to address persistent issues and create change. Read More...

Q&A with Medicare Rights Board Member Curtis Cole, M.D.

Anna SzilagyiInside Medicare Rights0 Comments

Photo: Curtis Cole

Dr. Cole is the Chief Information Officer for Weill Cornell Medicine. He practices Internal Medicine at Weill Cornell and NYP. He is an Associate Professor of Clinical Medicine and Healthcare Policy & Research. As CIO, he is responsible for the Wood Library, core IT infrastructure, software and web development groups, the user support organization, telephony, and enterprise applications including ERP and EMR. Dr. Cole recently participated in the following Q&A with Medicare Rights:  Read More...

Medicare Rights’ Educational Programs and Partnerships

Anna SzilagyiInside Medicare Rights0 Comments

Photo: Medicare Minute presentation

The Medicare Rights Center’s education department is building a community of “Medicare smart” students. Through Medicare Interactive (MI) Pro online courses and Medicare Minute presentations, professionals and other community members can become go-to resources for people navigating Medicare. To fortify more people with Medicare knowledge, Medicare Rights partners with professional associations, unions, businesses, and other groups. From social workers to financial planners, in libraries and conference rooms, Medicare Rights’ educational programming ensures everyone who helps older adults and people with disabilities has clear, up-to-date Medicare information. Read More...

Matching Donor Spotlight: Beth and Ray Abbott

Anna SzilagyiInside Medicare Rights0 Comments

Photo: Beth Abbott and Ray Abbott

Now a helpline volunteer and a donor, Beth Abbott started her engagement with the Medicare Rights Center through a summer internship while pursuing a graduate degree in health advocacy from Sarah Lawrence College. After she finished her degree, she continued with Medicare Rights as a helpline counselor. While dedicating volunteer hours to answering Medicare questions, Beth learned about a matching donation program through Bank of America, her husband Ray Abbott’s employer. Read More...

Advocating in the Capital

Alison HamburgerInside Medicare Rights0 Comments

Senator Bob Casey (D-PA), Ranking Member, U.S. Senate Special Committee on Aging, and Medicare Rights President Joe Baker at a hearing featuring the bipartisan BENES Act as the solution to costly Medicare enrollment mistakes.

The Medicare Rights Center is hard at work in our nation’s capital advocating for policies that protect and strengthen Medicare for older adults and people with disabilities. We are currently working to prevent lawmakers from using the increased federal deficit that resulted from the Tax Cut bill as an excuse to cut or restructure Medicare, Medicaid, or Social Security. While Congress approved legislation preventing automatic cuts, there is still a gaping revenue shortfall of $1.5 trillion or more, putting these programs directly in the cross-hairs of policy-makers seeking to pay for the tax cuts. Read More...